A Note on Processing Time
Harvard Book Store

A Note on Processing Time

Processing Time for Frequent Buyer Sale Orders (Oct 16–17) and Subsequent Online Orders

Our Frequent Buyer Sale (and the three weeks following the sale) is the busiest time of year for our team of web booksellers. Depending on order volume, it is likely that most orders will take a minimum of 2–3 weeks to be processed and ready for pickup or mailout (particularly if your order includes items not in stock.) You will be contacted when your order is ready, and we thank you for your patience! Our team will also contact you with with ETAs for items that are not in stock, with the option to cancel them from your order if you prefer. (And we hope to exceed expectations with a quicker turnaround as much as possible!)

Processing Time for HARVARD.COM Orders

It may take us several business days to process incoming orders, depending on our current order volume. This includes orders for in-stock items. Thank you for your patience, patronage, and understanding.

Please note that books that are not in stock will have varying arrival times from the publisher, particularly in this time of COVID-19-related slowdowns within the publishing and shipping supply chain.

Our booksellers will gather, order, and pack your orders as speedily as possible given safety protocols during the age of COVID-19. Our web team will also reach out if any of your requested titles need to be ordered from a publisher. Even for backordered titles going into reprints, we recommend placing an order for your desired title to ensure you can get the book you want as soon as it's available.

Have a question? Email webteam@harvard.com. Email responses might take a business day or two; our team is working to answer everyone as promptly as possible! Thank you.

For More Updates on Hours & Services

visit Updates during COVID-19

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