A Note on Processing Time
Harvard Book Store

A Note on Processing Time

Placing a time-sensitive order?

Call us at 617-661-1515 rather than placing a web order or emailing! 

Web orders placed during this time may take up to 2–3 weeks to be processed and completed (this includes orders for in-stock items).

Processing Time for Orders Placed Since October 21st

Our Frequent Buyer Sale (and the weeks immediately following the sale) is the busiest time of year for our team of web booksellers. Depending on order volume, it is likely that most orders will take 2–3 weeks to be processed and ready for pickup or mailout (particularly if your order includes items not in stock.) You will be contacted when your order is ready, and we thank you for your patience! Our team will also contact you with ETAs for items that are not in stock, with the option to cancel them from your order if you prefer. (And we hope to exceed expectations with a quicker turnaround as much as possible!)

Processing Time for HARVARD.COM Orders

Web orders placed during this time typically take 1–2 weeks to be processed and completed (this includes orders for in-stock items), though we will work as speedily as we can to exceed these estimates. You will be contacted when your order is ready, and we thank you for your patience! Our team will also contact you with with ETAs for items that are not in stock, with the option to cancel them from your order if you prefer.

Please note that books that are not in stock will have varying arrival times from the publisher, particularly in this time of COVID-19-related slowdowns within the publishing and shipping supply chain.

Have a question? Email webteam@harvard.com. Email responses might take a business day or two; our team is working to answer everyone as promptly as possible! Thank you.

For More Updates on Hours & Services

visit Updates during COVID-19

Classic Totes

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in a variety of styles,
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, plus mugs, bookmarks, and more!

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